Sales Policy

Effective Date: December 11, 2024

At Flipsalis, we aim to provide a seamless and transparent shopping experience for our customers. This Sales Policy outlines the terms and conditions related to the purchase of products from our website, flipsalis.com. By placing an order with us, you agree to the following terms.

1. Product Availability

While we strive to maintain accurate inventory levels, product availability on flipsalis.com is subject to change without notice. If a product you’ve ordered becomes out of stock, we will notify you promptly and offer an alternative or a full refund.

2. Pricing

All prices displayed on flipsalis.com are in USD and are subject to change without notice. We make every effort to ensure that our prices are accurate at the time of purchase, but errors may occur. In the event of an incorrect price, we will contact you to confirm your order or offer a refund if necessary.

3. Payment Methods

We accept a variety of payment methods, including:

• Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Other secure payment options (subject to availability in your region)

All payments are processed through secure payment gateways, and we take every precaution to ensure your payment information is kept confidential.

4. Order Confirmation

Once you place an order on flipsalis.com, you will receive an order confirmation email. This email serves as a receipt for your purchase and will include your order number, product details, and the total amount charged.

5. Shipping & Delivery

We offer shipping to most locations within the United States and internationally. Shipping costs and delivery times vary based on your location and the shipping method selected at checkout. Once your order is shipped, you will receive a tracking number via email.

Please note that any customs duties or import taxes for international shipments are the responsibility of the customer.

6. Cancellations

If you wish to cancel your order, please contact us immediately at info@flipsalis.com or call (479) 738-1304. Orders can only be canceled before they are shipped. Once an order has been processed and shipped, it cannot be canceled, but you may return the item under our Return Policy.

7. Sales and Promotions

Any sales or promotional offers available on flipsalis.com may be subject to specific terms and conditions, which will be clearly stated on the product pages or promotional banners. Promotions cannot be combined with other discounts unless explicitly stated.

8. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will work with you to resolve the issue by offering a replacement or refund, depending on the situation.

9. Customer Support

If you have any questions about your order, product availability, or our Sales Policy, our Customer Support team is here to help. Contact us at info@flipsalis.com or call (479) 738-1304 during business hours.